Phone: 1800 671 841

East Gippsland Water

24 hour service for water and wastewater emergencies, service difficulties and faults - Ph: 1300 134 202

Welcome to East Gippsland Water

East Gippsland Water serves an area of 21,000 square kilometres in the far south east of Victoria, which boasts some of Australia's most diverse and spectacular scenary.

Our service area extends east from Lindenow, through to the region's capital Bairnsdale, the holiday hotspots of Paynesville and Lakes Entrance, and on to the Wilderness Coast and Mallacoota near the New South Wales border. We also serve customers as far north as Dinner Plain in the High Country of the Victorian Alps.  

Water services are provided to some 25,400 customers, with wastewater services also provided to around 21,600 of these. 

Latest News

East Gippsland Rail Trail chooses tap - The community of Nicholson has recently received a water refill station provided jointly by East Gippsland Water and the East Gippsland Rail Trail. Click here.

Cleaning and relining sewer mains - A number of customers in Paynesville and Bairnsdale stand to benefit from the latest round of a program to clean and reline sections of ageing sewer main. Click here.

Telephone survey is not ours - East Gippsland Water is advising customers that it is in no way connected with a company claiming to be conducting a water quality survey in the East Gippsland region. Click here.

It's a beach party with water on tap! - Maddocks Gardens aged care facility in Bairnsdale recently chose tap water at a beach-themed party to celebrate Australia Day. Click here.

Bushfire preparation key to survival - With thoughts of bushfires very much on the forefront of people's minds at the moment, Gippsland's four water corporations are reminding customers that household water supply systems should not be relied upon in times of emergency. Click here.

Help shape drought support

The Victorian Government is inviting public feedback on how best to support drought affected communities. As part of the $27 million drought package announced in November, an online-forum is providing an opportunity to comment on what other support can be provided to make a difference for those affected by drought.

Have your say on how best to allocate the $10 million Drought Response Fund to support drought affected farmers, their families and community. Click here


A quick link to our Contractor Health Safety and Environment information.

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Online Forms

A quick link to our most requested forms, whether you're a customer, business or solicitor.

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Water Saving

For tips and advice on how to get the most from your water by using it efficiently and cost-effectively.

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Your Bill

To pay your bill and for payment options, concessions, grants and queries.

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Recent Tweets

East Gippsland Water

*SCAM WARNING*- we have received notice of scam phone calls in East Gippsland from a company claiming to conduct a water quality survey 1/2

by East Gippsland Water

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General Info

East Gippsland Water serves an area of 21,000 square kilometres in the far south east of Victoria, which boasts some of Australia's most diverse and spectacular scenary and a population of around 45,000 people.

Quick Contact

General enquiries
For general enquiries to East Gippsland Water
Telephone: 1800 671 841 - Fax: 03 5150 4477

133 Macleod Street, Bairnsdale, Vic 3875
PO Box 52, Bairnsdale, Vic  3875