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Have your say on East Gippsland Water's future

Price Submission 2018-2023

Help shape East Gippsland Water services

East Gippsland Water provides water and sewerage services to towns across East Gippsland. We are owned by the State Government and every five years we have to develop a long-term plan (the Price Submission) that determines how much money we invest in various activities. This money is charged to you, our customers.

Many activities simply have to be done, such as those that ensure your water is safe to drink. However, we need your feedback to decide which other activities we should be doing.

This means you can help determine our priority activities for the years 2018-23 and the level of charges to you over that period. To know more keep an eye on this page for updates.

What you’ve told us so far

Customer Consultation - Round 2 Survey

Customer Consultation - Round 1 Survey

Customer conversations

Themes for engagement

Customer Committee and staff survey

What now?

Feeding back to the community

We will outline to the community our proposed prices for 2018-2023 as well as our targets in the areas of hardship, environmental sustainability, service levels and liveability based on the all the feedback we have received from you over the past 12 months.

We will also provide information on our Capital Projects, our Operational Expenditure and our Guaranteed Service Levels.
Please click on the image below to see our proposals. You can use this information to complete the comment card.
For every comment submitted online or by comment card, either through the mail, one of the Water Cafes or at the Houses Sessions, we will plant a native shrub or tree as part of our ongoing commitment to the environment.

Comments have now closed for this round of engagement.

The engagement journey

Our calendar for engagement

Setting the scene

Finally …. to get you thinking….

Got a question?

Give us a call on 1800 671 841, or fire us an email by competing the boxes below

So why buy bottled water?

Video provided courtesy of Yarra Valley Water and the Choose Tap Coalition.

What are the three P’s?

Video provided courtesy of Goulburn Valley Water.

Want to ask us a price submission question?

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