A representative from East Gippsland Water will be in Orbost on Wednesday 22 February, specifically to assist any customers struggling to pay their water bill.
So, if you are finding it difficult to pay your water bill, do not despair. Simply call 1800 671 841 in advance to arrange an appointment with the representative, in confidence. They will be at East Gippsland Water’s depot in Clarke Street, from 9.30am to 3.30pm on the day, to discuss the various financial assistance options available.
Options include Utility Relief Grants to assist customers unable to pay their water bill because of a temporary financial crisis. Alternative payment arrangements can also be arranged, including flexible payments, on a case-by-case basis, in conjunction with independent financial counselling. This is all available at no cost to the customer.