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24 hour service for water and wastewater emergencies, service difficulties and faults - Ph: 1300 134 202

Emergency and Planned Outages

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Native vegetation and habitat grants – including Round 5 recipients

(Photo taken before the coronavirus (COVID-19) pandemic)

Latest News



Customer reception re-opens in Bairnsdale

East Gippsland Water’s customer service counter is once again open for business…

Essential bushfire recovery work at Mallacoota

Replacing bushfire-damaged trees and infrastructure at wastewater treatment facility.

Grants available to assist with environmental projects

Applications are invited for Round 5 of our Native Vegetation and Habitat Creation Grants.

National Water Week goes Online!

This year, National Water Week is going online! as East Gippsland Water partners with water corporations across the...

Diving into repairs!

When it came to repairing a water main in Lakes Entrance last week, East Gippsland Water took the unusual step of calling in a team of divers!…

Seeking customer feedback on services

East Gippsland Water customers will be surveyed over the coming weeks for their feedback on services.

Change billing details – including to receive bills by email


Contractor Health, Safety & Environment information.

Online Forms

A link to our most requested forms.

Your Bill

To pay your bill and for payment options.

Water Efficiency

Tips and advice on how to get the most from your water by using it efficiently.