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24 hour service for water and wastewater emergencies, service difficulties and faults - Ph: 1300 134 202

Emergency and Planned Outages

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Native vegetation and habitat grants – Round 6 open

(Photo taken before the coronavirus (COVID-19) pandemic)

Latest News



Field Days are back with half-price entry

Entry for this month’s East Gippsland Field Days will be just $10…

Water main replacement – Bailey St, Bairnsdale

Replacing a 100m section of water main in Bailey St – between Main St and Macleod St.

Looking to strengthen our community connection

We are seeking additional members to join our Customer Committee – to further strengthen our connection with customers.

Grants to assist with environmental projects

We’re inviting applications for Round 6 of our Native Vegetation and Habitat Creation Grants.

Get ready to have your say

Customers encouraged to ‘Like’ us on Facebook, as we launch a quiz to help prepare for community engagement.

Customer reception re-opens in Bairnsdale

East Gippsland Water’s customer service counter is once again open for business…

Change billing details – including to receive bills by email


Contractor Health, Safety & Environment information.

Online Forms

A link to our most requested forms.

Your Bill

To pay your bill and for payment options.

Water Efficiency

Tips and advice on how to get the most from your water by using it efficiently.