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Bushfires and your Water Supply

East Gippsland Water

Current water supply impacts due to fires:

 

A message from Steve McKenzie, Managing Director

“A big thank-you to everyone in East Gippsland for your support and patience during this period of unprecedented climate and bushfire extremes.

“Demand on the water and sewerage systems has been exceptionally high, but overall our staff have managed to maintain service to the vast majority of customers. 

“For well over a week staff have been pulling out all the stops to maintain and restore normal water supplies to communities across East Gippsland impacted by bushfires, as well as preparing for further bushfire threats.

“Some key infrastructure has been damaged and it’s still proving difficult to get access to some sites to carry out checks and repairs, and to refuel generators. A top priority is also to safeguard the safety of our staff.

“We are preparing for an ongoing cycle of heavy water demand due to forecast increases in temperatures and bushfire activity.

“Our supply systems are only designed to deal with day-to-day water use and not major bushfire events, so further bushfire activity may again result in fluctuations in water pressure and water quality. At all times you can be assured that we will be working hard to maintain and restore supply to normal.

“The support from customers at this challenging time has been incredible and we thank you for your cooperation. You can continue to assist us by restricting water usage to essential use only, to help us conserve precious water supplies and minimise disruptions.”

Omeo drinking water supply

Issued: Thursday, 16 January 2020

East Gippsland Water, after consultation with the Department of Health and Human Services, advises that the Do Not Drink Tap Water Advisory Notice issued on Saturday 4 January 2020 for Omeo is now lifted.

As a precaution, East Gippsland Water requests that customers connected to mains water, run the drinking water taps in their house for 2 minutes to flush their internal pipes.

Water quality monitoring confirms that the water is safe to drink and use from the tap as normal after internal flushing.

To continue reading this media release please click here

Buchan drinking water supply

Issued: Tuesday, 14 January 2020

East Gippsland Water, after consultation with the Department of Health and Human Services, advises that the Do Not Drink Tap Water Advisory Notice issued on Friday 3 January 2020 for Buchan is now lifted.

As a precaution, East Gippsland Water requests that customers connected to mains water, run the drinking water taps in their house for 2 minutes to flush their internal pipes.

Water quality monitoring confirms that the water is safe to drink and use from the tap as normal after internal flushing.

To continue reading this release please click here

Emergency telephone numbers:

 

Emergency 000
VicEmergency hotline 1800 226 226
VicRoads Closure information 13 11 70
State Emergency Services 13 25 00

 

Emergency warnings

For emergency warnings about bushfires visit the website: www.emergency.vic.gov.au.

Bushfire community information:

For information regarding relief centers, water tanks and council services visit the website: www.eastgippsland.vic.gov.au/Bushfire_information or call the East Gippsland Shire Council on 5153 9500.

Preparing for bushfires

Visit the CFA website cfa.vic.gov.au for free information and advice about preparing for a bushfire, or call the VicEmergency Hotline on 1800 226 226.

Bushfires and your water supply

While East Gippsland Water has comprehensive measures in place to maintain drinking water supplies wherever possible in the event of bushfires, including back-up generators at critical sites, customers should not rely solely on mains water to protect against a major bushfire situation. They should consider how they might manage without that supply.

This is because town water systems are designed to cater for everyday domestic drinking water needs and may not cope with bushfire events. Excessively high levels of water consumption and any possible damage to the water supply network during a severe fire event will mean the town water supply is operating under extreme load.

In addition, situations may prevent our staff from entering a bushfire zone to get to our infrastructure, which in turn may prevent us from maintaining normal drinking water pressure, quality or an uninterrupted supply to every household

Here is a short video prepared with the CFA in Gippsland on how to prepare to defend your property and having an alternative water supply.