2025 Media Releases
Please see below for past archives.
Land Development Forum success for East Gippsland Water
Land Development Forum success for East Gippsland Water East Gippsland Water recently held its first Land Development Forum with property developers, consultants, town planners, contractors, plumbers, and representatives from East Gippsland Shire Council discussing...
Archived Media Releases
Wy Yung basin upgrade nears completion
East Gippsland Water is excited to announce that the $8.7 million upgrade of the Wy Yung water storage facility is nearing completion, ensuring a reliable supply of high-quality drinking water for customers. This critical project has involved replacing the 88ML...
Strengthening international water ties
15 July 2024 East Gippsland Water is strengthening its relationship with France’s prestigious engineering school ENSIL by hosting a French intern through ENSIL’s internship program. The internship is open to French students specialising in water and the...
Media Release – New Managing Director at East Gippsland Water
20 June 2024 East Gippsland Water is pleased to announce that after an extensive recruitment process that attracted a number of high calibre applicants, Michael Wandmaker has been appointed as their new Managing Director. Therese Tierney, Board Chair, said: “We are...
Irrigation improvements at Metung Farm
27 May 2024 Irrigation improvements at Metung Farm As part of East Gippsland Water’s investment into improving water recycling processes,works have commenced on irrigation improvements at Metung Farm, Reynolds Road,Metung. East Gippsland Water’s Managing...
National Water Week Poster Competition open for entries
9 May 2024 National Water Week Poster Competition open for entries East Gippsland Water is calling on all kinder, early learning, prep and primary school studentsand teachers to enter this year's National Water Week Poster competition. This annual competition...
Lakes Entrance Water Recycling Plant improvement program.
Lakes Entrance Water Recycling Plant improvement program A number of upgrades at East Gippsland Water’s Lakes Entrance Water Recycling Plant haveeither been completed or are ongoing to help reduce odour and improve recycled water quality. The desludging project that...
Wy Yung Basin Liner Replacement Project
Works are underway to replace the liner and cover at the Wy Yung water storage basin What works have been completed so far? Works to replace the liner and cover at the Wy Yung water storage basin commenced in March 2024. The existing cover and liner have been...
Water education for local Orbost students
Students from Orbost Community College were recently given a tour of East Gippsland Water’sOrbost water treatment facilities as part of the school’s ‘Advance Program’ in getting to knowlocal industry. Fourteen students from Year 8 were introduced to the water storage...
East Gippsland Water MD not seeking a further term
East Gippsland Water’s Managing Director, Steve McKenzie, a respected leader in the water industry, has made the decision not to seek a further term as the corporation’s Managing Director. Steve joined East Gippsland Water in October 2018. He informed the Board...
Sinkhole repairs underway at Woodglen water storage basin
15 March 2024 Works are underway to repair a number of sinkholes that have appeared at a water storage basin at East Gippsland Water’s Woodglen Water Treatment facility. Sinkholes in water storage basins can be caused by the displacement of materials (sand, clay...
Wy Yung basin liner replacement works commencing soon
8 March 2024 As part of maintaining the supply of high-quality drinking water to East Gippsland Water customers, works are being undertaken to replace the 88ML basin liner and cover at the Wy Yung water storage facility. This $6 million project involves the...
Support for Bairnsdale Neighbourhod House
23 February 2024 East Gippsland Water has responded to a call for assistance and donations from Bairnsdale Neighbourhood House recently by offering a quarterly rebate off their water bill. Managing Director Steve McKenzie and Executive Manager Customers, Community and...
No interruption to water and wastewater services for customers
23 February 2024 East Gippsland Water is delighted that services to their water and wastewater customers were uninterrupted following the recent freak weather event. As power and mobile phone outages impacted many service areas across East Gippsland for a number of...
Works at Lakes Entrance completed ahead of schedule
9 February 2023 Improvement works to two Primary Sedimentation Tanks at East Gippsland Water’s Lakes Entrance Water Recycling Plant have been completed ahead of schedule. The $2.1 million project involved replacing aged and heavily corroded infrastructure to improve...
Paynesville Men’s Shed attend water education tour
9 February 2023 A small group of members from the Paynesville Men’s Shed attended East Gippsland Water’s Woodglen Water Storage and Treatment facility recently to gain first-hand knowledge about the importance of water security and water quality for thousands of...
Bemm River Water Supply Community Update #2
East Gippsland Water Vacation Employment Program
18 January 2024 Each year, East Gippsland Water runs a summer vacation employment program between December and February that is aimed at university students studying a bachelor degree. This year, three students have been involved in the program with two of the...
Bemm River Water Supply Community Update #1
Keep wipes out of pipes!
24 November 2023 East Gippsland Water is asking for your help to keep wipes out of the sewer pipes, the number one cause for blockages in the sewer system. Even though some wipes are labelled as ‘flushable’, cleaning wipes, baby wipes, makeup wipes and other similar...
Desludging works commence at Lakes Entrance Water Recycling Plant
11 December 2023 To reduce odour and improve recycled water quality at the Lakes Entrance Water Recycling Plant, East Gippsland Water (EGW) is commencing desludging works this month. Sludge is the organic material removed during the wastewater recycling process from...
Turning sewage waste into organic compost
3 November 2023 As part of East Gippsland Water’s commitment to environmental sustainability, the water corporation has entered into a contract with Gippsland Regional Organics to recycle biosolids from their water recycling facilities across East Gippsland to produce...
TAFE Gippsland Students Water Education Tour
3 November 2023 A group of students from TAFE Gippsland got a bird’s eye view of the East Gippsland Water Woodglen Water Storage and Treatment facility recently to gain first-hand knowledge about the importance of water security and water quality for thousands of...
Poster competition winners make their mark state-wide
16 October 2023 East Gippsland Water is very excited to announce the winners of this year’s regional National Water Week poster competition, with three out of the five category winners also claiming state-wide nods. The Early Learning/Kindergarten category was...
East Gippsland Water seeking customer feedback
9 October 2023 East Gippsland Water is committed to providing the highest level of customer satisfaction and customers will have an opportunity to share their feedback as part of an Annual Customer Satisfaction Survey. In an effort to continually enhance the water and...
Celebrating Customer Service Week
28 September 2023 As part of Customer Service Week, which runs from Monday, 2 October to Friday, 6 October, East Gippsland Water is celebrating its staff who work together to provide 24-hour essential services to our customers and the community. Executive Manager...
Innovative new technology trial to improve recycled water quality
11 September 2023 To help improve the recycled water quality at East Gippsland Water’s Bairnsdale Water Recycling Plant, an innovative system is being trialled to provide better environmental outcomes in the recycled water process. The emerging technology from Canada,...
Be more water efficient and save on your water bills
15 August 2023 East Gippsland Water is excited to introduce its new Water Efficiency Rebate Program for customers across the region. Over the next five years, $90,000 per financial year will be available to provide rebates to customers, both residential and small...
Mallacoota irrigation works underway
4 August 2023 Following completion of a tree harvesting program at East Gippsland Water’s Mallacoota Water Recycling facility, work is now underway to repair and reinstate the irrigation system. During the 2019/2020 East Gippsland bushfires, the majority of the...
Successful operation of Wy Yung water tank paves the way for liner replacement works
21 July 2023 Over the past few weeks, East Gippsland Water has been testing the operation of the new 36ML concrete water storage tank at our Wy Yung water storage facility in readiness for the 88ML water storage basin being offline for repairs next year. The testing...
Get creative and enter this year’s National Water Week Competition
20 July 2023 East Gippsland Water is calling on all kinder, early learning, prep and primary school kids and teachers to enter this year's National Water Week Poster competition. This annual competition is a great way for students to learn and develop a deep...
Customer Connect initiative up and running
3 July 2023 As part of East Gippsland Water’s commitment to provide more opportunities for customers to connect with them, the inaugural ‘Customer Connect’ initiative took place in Orbost recently. A representative from the Customer Support Team was available to...
Do you want to represent broader customer views?
28 June 2023 East Gippsland Water has a vacancy available to join their Customer Advisory Committee and are looking for eligible customers to apply through an Expression of Interest. Do you think you have what it takes? Are you an East Gippsland Water customer who...
We need your feedback on how we communicate!
22 June 2023 As part of providing continuous improvement to our customers, we would really value your input on how and when you would like to receive communications from us, and what information you would like to receive. We would appreciate it if you could complete a...
Fat, oil and grease blockage in local sewer overflows…
19 June 2023 East Gippsland Water recently attended a sewer blockage at the Wallaby Walking Track in Metung, where sewage was overflowing from a manhole. This was caused by an accumulation of fats, oils and grease inappropriately disposed of by local residents...
Irrigation improvements at Paynesville water recycling facilities
16 June 2023 Works have commenced to install fixed irrigation sprinklers, feeders and water pipelines at the Paynesville Water Recycling Plant’s (PWRP) Barkhill Road farm. The farm currently has a mobile centre pivot irrigation system and the additional...
Orbost students get educated about water
1 June 2023 As part of Orbost Secondary school’s ‘get to know your local industry’ program, ten Year 8 students had a tour of East Gippsland Water’s Orbost facilities recently. The students were introduced to the Water Storage facilities and Water Treatment...
Luke Missen in Australian squad for World Dwarf Games
25 May 2023 East Gippsland Water’s Luke Missen has been named in the Australian squad to compete in the World Dwarf Games in Germany later this year. Thirty-year-old Luke a Senior Treatment Operator with East Gippsland Water, will be representing his country in...
Tokens only at standpipes
28 April 2023 A number of East Gippsland Water standpipes have broken down and had to be removed from service temporarily for expensive repairs in recent months as a result of vandalism. The standpipes require specific tokens, purchased from East Gippsland...
Customers in Orbost, Newmerella and Marlo urged to conserve water
27 April 2023 East Gippsland Water are urging customers in Orbost, Newmerella and Marlo to help conserve water through to the end of May, while necessary upgrade work is carried out to the Orbost Water Treatment Plant. The focus of the upgrade work is on the...
Making Paynesville water recycling facility sunsational!
29 March 2023 East Gippsland Water are about to switch on 200 new solar panels at their Paynesville water recycling facility – to offset the site’s energy needs and reduce greenhouse gas emissions. For the $240,000 project, five banks of 40 solar panels each...
Powering up with biogas!
27 March 2023 East Gippsland Water’s Bairnsdale water recycling plant will soon commence generating enough energy onsite – as part of the wastewater treatment process – to meet the facility’s power needs into the future, while at the same time cutting...
Staff-driven initiative sees hay donated to needy farmers
East Gippsland Water staff coordinate the donation of 88 bales of hay to flood-affected farmers
Do you have what it takes…?
Seeking more community reps to join our Customer Advisory Committee
Helping you conserve water this summer
22 December 2022 While we have experienced a wetter winter and spring than usual, water conservation is now a part of everyday life, with permanent water-saving rules applying all year round. The good news is that East Gippsland Water can help residents save water and...
Recycled water releases halted through festive season
21 December 2022 Recycled water releases have ceased for the festive season, following a successful period of releases combined with irrigation. Unrelenting rain due to consecutive La Nina weather events resulted in the need for recycled water releases at several...
Water calls Abby from recreation to profession
19 December 2022 Abby Matthews has always felt at home in the great outdoors, growing up on the water at Newlands Arm. The keen wakeboarder and water sports enthusiast has now taken her hobby and is creating a career for herself, beginning a traineeship at East...
Essential Services Commission survey has begun
7 December 2022 The Essential Services Commission (ESC) has begun its quarterly customer perception survey, which means some locals may receive a phone call asking about East Gippsland Water. The calls are independent of East Gippsland Water, however it is a...
Recycled water release at Cann River
Media Release issued: 1 December 2022 Update: The Cann River recycled water release ceased on 19 December. Due to ongoing extreme wet weather conditions, the Cann River wastewater treatment lagoons have reached capacity and recycled water will soon be released into...
Year 11 student gets career head start with East Gippsland Water
28 November 2022 A school-based traineeship is helping Bruthen teenager Josh Ward finish school while making a head-start in his future career. The 17-year-old Bairnsdale Secondary College and Clontarf Academy student is completing paid on-the-job training with East...
Omeo and outdoors right mix for Gini
An outdoor lifestyle in the high country is the right mix for Gini Eynstone, Operations and Maintenance trainee at East Gippsland Water in Omeo. Gini made the move from Bairnsdale earlier this year and works from East Gippsland Water’s Omeo depot. She has an affinity...
Water mains replaced in Orbost
22 November 2022 Extensive capital works in Orbost to improve water supply services are almost complete. Around 200 metres of potable drinking water mains are being replaced in Nicholson St, Orbost and 40 metres of raw (source) water main is being renewed and...
Johnsonville local reflects on adventures of the job
28 October 2022 Johnsonville’s John McDonald is just your average snake-wrangling, toboggan-riding, camel-kissed East Gippsland Water meter reader. Yes, kissed by a camel in the line of duty! Beginning his water meter reading career in the 1990s for the Tambo Water...
Local students top water poster prize
25 October 2022 Students from Buchan, Metung, Swan Reach, and Newmerella Primary Schools are the East Gippsland regional winners in this year’s National Water Week poster competition, with one student placing first at the state level and another a runner-up. William...
Controlled release to take place from Bruces Track
Media Release issued: 24 October 2022 Update: Bruces Track recycled water release ceased 10 December, 2022. Due to ongoing wet weather, East Gippsland Water will release recycled water from its Bruces Track Wastewater Treatment Plant at Kalimna West into Mississippi...
Wet weather results in wastewater releases at Newmerella
Media Release issued: 24 October 2022 Update: The Newmerella recycled water release ceased on 13 December, 2022 Ongoing wet conditions have continued to impact wastewater storages, with East Gippsland Water preparing for a necessary controlled release of recycled...
Tambo Bay information session success
Residents of Tambo Bay and Metung district attended an East Gippsland Water information session on Saturday regarding the release of recycled water following recent rainfall. About 40 people attended throughout the morning, to learn more about the water recycling...
Local business invited to information session
12 October 2022 Local businesses interested in working with East Gippsland Water on upcoming projects are invited to a tendering and works information session. In addition to every-day work providing safe water supplies and wastewater services, the water corporation...
Consistent rainfall and consultation changes release status
10 October 2022 Considerable community engagement and changing weather conditions has resulted in some changes around controlled recycled water releases throughout East Gippsland. Ongoing unseasonably high rainfall has resulted in the need to release treated...
Controlled releases to resume at Tambo Bay
4 October 2022 Following a cessation during the school holidays, East Gippsland Water will resume controlled releases of treated wastewater into Tambo Bay next week. The controlled releases have been necessary following significant rainfall over the past 18 months...
East Gippsland Water celebrates Customer Service Week
03 October 2022 East Gippsland Water is celebrating its staff who work together to provide 24-hour essential service to the community, as part of Customer Service Week. East Gippsland Water takes a whole of organisation approach to customer service and is...