Sewerage and Water Connection Assistance Scheme
A one-off grant is available to eligible low-income households experiencing financial hardship, to assist with private plumbing costs for sewer and water connections.
To be eligible, applicants need to connect to East Gippsland Water and must be be able to demonstrate:
- that they are the holders of an eligible concession card or on an equivalent low income;
- are unable to pay for connection;
- that other asistance schemes (for example the Home Renovation Service) have been explored and are not appropriate.
Please Contact East Gippsland Water for more information.
Community Rebate Program
East Gippsland Water can assist residential customers in accessing the Victorian Government Community Rebate (CRP) Program, which aims to reduce water use for customers who hold an eligible concession card, are an East Gippsland Water customer, have had a recent high-water usage or are a part of a low-income household.
If a customer is deemed eligible, a licensed plumber, contracted by East Gippsland Water will visit their home to carry out a free water audit. This will include a thorough check of any plumbing fixtures to assist in identifying any water leaks or inefficient fixtures and appliances.
Eligible customers may then receive assistance of up to a maximum of $1,000 from the CRP for agreed products or services. Please contact us for further information on eligibility criteria or visit The Department of Energy, Environment and Climate Action (Community Support (water.vic.gov.au))
Water and Sewerage Rebate Scheme (not-for-profit organisations)
East Gippsland Water can assist not-for-profit organisations in applying for the Victoria Government’s Water and Sewerage Rebate Scheme. Eligible not-for-profit organisations can receive up to $260 per annum (per property) off the service charges component of their water bill.
Such organisations include those operating for the purpose of education, religious worship, charity, outdoor sporting and recreational activities, hospitals/nursing care, etc.
Please contact us for further information, or visit State Revenue Office (Water and Sewerage | State Revenue Office (sro.vic.gov.au))
Water Efficiency Rebate Program
Residential and non-residential (incl. small business) customers can be rewarded for their efforts to be water efficient around the home, garden or small business and receive financial rebates on a range of water efficient products and appliances.
The Water Efficiency Rebate program aims to assist eligible customers in maximising their water savings by installing more water efficient products to replace inefficient ones and receive up to a maximum of $1,500 in rebates for agreed/eligible products.
The customer must meet East Gippsland Water’s Water Efficiency Rebate Program eligibility criteria to be successful in receiving a rebate. Current rebates are available for products purchased and installed between 1 July 2023 and 30 June 2028.
Please contact us for further information on eligibility and/or eligible products.
WaterSmart Program
The Victorian Government has launched a $5.27 million WaterSmart program to support large water users improve their water efficiency, conserving precious drinking water and saving money on water bills.
East Gippsland Water has $180k to assist our non-residential customers and we will be assessing customer eligibility based on water usage. Identified non-residential customers will receive an invitation to particpate in the scheme over the coming weeks.
The WaterSmart program will help non-residential customers understand and monitor site water use, identify opportunities to either minimise or substitute potable water use, take action to use water more efficiently, and reduce water and energy costs.
The program is currently funded to end June 2024. Visit WaterSmart Program to find out more.