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Manager Operations Support & Improvement


Band 4 ($85,783 – $107,755) plus 9.5% superannuation


East Gippsland Water provides essential services to communities located in the Eastern Coastal Region of Gippsland, Victoria.  Located in close proximity to the iconic Gippsland lakes, beautiful beaches, forests and mountains, if you enjoy a range of activities from bush walking to boating, surfing to skiing, there is something for you!

We currently have an opportunity available for a motivated individual to join our Service Delivery team. We are entering a critical phase as we develop our next 5-year plan for the future of our business and how we deliver long-term water resource and sustainability planning for the region.

About the role

The Manager Operations Support & Improvement is responsible for the management of a small team to ensure the regulatory commitments of our organisation are met. This role has particular emphasis on maintaining key stakeholder relationships, and places significant importance on innovation, maximising productivity and maintaining high standards in the team to ensure that operational reporting and compliance functions are met.

In this intensive role, you will take the lead in the development and implementation of programs, initiatives and activities specific to:

  • Operational reporting and analytics;
  • Operational management systems;
  • Annual improvement plans; and
  • Recycled water, Biosolids, and Major Trade Waste Management

This ongoing role is based at our Bairnsdale Head Office, however as per our Flexible Work Policy flexible work conditions may be negotiated for the right candidate.

About you

This role will showcase your strong organisation skills and exceptional ability to engage with a range of stakeholders to provide timely advice and guidance on a range of regulatory commitments. The ideal candidate will have the ability to see a wholistic view of the organisation, and be able to prioritise, delegate and motivate to see projects come to fruition.

While water experience is highly desirable, we are looking for the right person who can demonstrate alignment with our values and a willingness to contribute to the ongoing success of the team.  If you are interested in a challenging and fulfilling role within a collaborative environment, where your contribution will make a valued impact on the organisation, we would welcome your application by Sunday 20th June, 2021.

A full outline of duties and responsibilities can be found in the Position Description here. You can submit your resume and covering letter outlining how you could achieve the responsibilities of the role HERE Please take the time to view the Selection Criteria  outlined in the position description to see whether you are the right person to join our team.

For more information please contact our Human Resources team on (03) 5150 4444 or at

Shortlisted applicants may be required to undertake a pre-employment medical and a National Police Check.

East Gippsland Water is committed to building a diverse and inclusive workplace and strongly encourages applications from experienced women & men, people with disabilities, LGBTI, ATSI, culturally & ethnically diverse and mature aged candidates to best represent and engage with the communities in which we live and work.