How your say has shaped East Gippsland WaterPrice Submission 2018-2023
East Gippsland Water’s Price Submission (business plan) for 2018-2023 allows for a significant program of investment to continue in water and sewerage services in the region over the five year period.
It takes on board some two years of engagement, involving around 2,200 customers, to gauge those services highly valued by the community. It has also undergone a comprehensive review by the Essential Services Commission (the water industry regulator).
East Gippsland Water made commitments in five key areas, based on customer preferences identified during the engagement process. These commitments include maintaining current levels of service for the five year period, with no increase to the average customer bill, save for inflation.
How we performed in 2019/20
To view our Performance Scorecard for 2019/20 click here