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Have your say on East Gippsland Water's future

Price Submission 2018-2023

Help shape East Gippsland Water services

East Gippsland Water provides water and sewerage services to towns across East Gippsland. We are owned by the State Government and every five years we have to develop a long-term plan (the Price Submission) that determines how much money we invest in various activities. This money is charged to you, our customers.

Many activities simply have to be done, such as those that ensure your water is safe to drink. However, we need your feedback to decide which other activities we should be doing.

This means you can help determine our priority activities for the years 2018-23 and the level of charges to you over that period. To know more keep an eye on this page for updates.

What you’ve told us so far

Customer Consultation - Final draft proposals

Customer Consultation - Round 2 Survey

Customer Consultation - Round 1 Survey

Customer conversations

Themes for engagement

Customer Committee and staff survey

What now?

ESC Water Price Review

The Essential Services Commission (ESC) have reviewed our submission and released a draft decision.

If you would like to view the draft decision or provide feedback please click here. Once on the ESC page please click on the East Gippsland Water box to access the draft decision relevant to us. A public forum will be hosted by the Essential Services Commission, details of which can be viewed by clicking the link above.

Feedback is open until 9 March 2018.


The engagement journey

Our calendar for engagement

Setting the scene

Finally …. to get you thinking….

Got a question?

Give us a call on 1800 671 841, or fire us an email by competing the boxes below

So why buy bottled water?

Video provided courtesy of Yarra Valley Water and the Choose Tap Coalition.

What are the three P’s?

Video provided courtesy of Goulburn Valley Water.

Want to ask us a price submission question?

13 + 6 =