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Water Restrictions

East Gippsland Water


East Gippsland Water has removed staged water restrictions for all customers supplied from the Mitchell River and customers in Buchan. This means common-sense, Permanent Water Saving Rules now apply for all customers across the region. For more click here

For restrictions advice call: 1800 671 841

The following water restrictions are currently in force in East Gippsland:

  • Permanent Water Savings
  • Stage 1
  • Stage 2
  • Stage 3
  • Stage 4
  • Bemm River
  • Buchan
  • Cann River
  • Dinner Plain
  • Mallacoota
  • Mitchell River (M)
  • Omeo
  • Orbost (O)

M – Bairnsdale, Paynesville, Lindenow, Lindenow South, Eagle Point, Lucknow, Newlands Arm, Banksia Peninsula, Raymond Island, Lakes Entrance, Lake Tyers Beach, Lake Tyers Aboriginal Trust, Swan Reach, Sarsfield, Nicholson, Nowa Nowa, Johnsonville, Metung, Bruthen and surrounding areas.

O – Orbost, Marlo, Newmerella

An Explanation of Permanent Water Saving Rules and Water Restrictions

Permanent Water Saving Rules

These are commonsense rules that guide the efficient use of water and apply at all times when there are no other water restrictions in force. For details, click on the links below:

Permanent Water Saving Rules do not apply to tank, bore or grey water.

Water Restrictions

These are introduced when it is clear that the supply of water is depleting at a rate that cannot keep pace with demand, perhaps due to low stream flows and ongoing drought conditions.

There are four stages of water restrictions. For details, click on the links below:

Water restrictions do not apply to tank, bore or grey water.

Water Use Plans & Exemption applications

Under certain conditions East Gippsland Water can grant exemptions from the Permanent Water Saving Rules and Water Restrictions. To request a permanent or temporary exemption, please fill in the exemption form below:



East Gippsland Water can impose financial penalties and take legal action against anyone found breaching any of the Permanent Water Saving Rules or Restrictions.

Penalties are linked to the value of a Penalty Unit. This is indexed on 1 July each year. From 1 July 2020 to 30 June 2021 the value of a Penalty Unit is $165.22.

For more information call East Gippsland Water’s hotline on 1800 671 841.